Effective: April 18, 2026
Beta period
Apna Invoice is free during public beta. No fees are collected, so no refunds apply. This policy takes effect when paid plans are introduced.
Monthly subscriptions
You may cancel at any time from your billing dashboard. Cancellation stops future renewals. We do not provide pro-rated refunds for the remainder of the current billing cycle, but you retain full access until the period ends.
Annual subscriptions
Annual plans include a 14-day money-back guarantee from the date of first purchase. If you are unsatisfied, email billing@datasofttechnologies.com within 14 days for a full refund to your original payment method.
After 14 days, annual plans are non-refundable, but you may cancel auto-renewal to avoid future charges.
Duplicate or erroneous charges
Accidental duplicate charges and demonstrable billing errors are refunded in full. Contact billing within 60 days of the charge.
GST
Refunds are processed exclusive of GST where applicable. A GST credit note will be issued under Section 34(1) of the CGST Act, 2017, and reported in the relevant month's GSTR-1. The credit note will reference the original tax invoice number and quote the reason for the refund.
Processing time
Approved refunds are processed within 7 business days. Your bank or card network may take an additional 5–10 business days to reflect the credit.
How to request
Email billing@datasofttechnologies.com from the email on your account, with your invoice number and a brief reason. We reply within one business day.